Shipping policy
Red, White, & Steel ships decorative magnets from Colorado Springs, Colorado.
In-stock pieces. In-stock magnets usually ship quickly after the order is placed, typically within a few business days. You will receive tracking when the package leaves us.
Custom magnets. Custom work ships 7–10 business days after you approve the proof. Proof turnaround depends on how quickly we receive usable artwork and answers to size/quantity questions. The 7–10 day clock starts when you approve the proof, not when the request is first submitted.
Where we ship. We ship within the United States. Contact us before ordering if you need a destination outside the U.S.
Damage in transit. If a package arrives damaged, keep the packaging and email photos to jerry@redwhiteandsteel.biz or call 719-599-5288 so we can help.
Questions: jerry@redwhiteandsteel.biz · 719-599-5288 · Colorado Springs, CO.